Melior Technologies

Melior Support

Customer support like you've never seen it before

With critical applications running on XN technology, Melior knows companies must have a solid foundation for their success. Melior Support, in partnership with PerlDesk, provides the Melior Support Center, a suite of web-based resources that provides direct access to every facet of Melior's support matrix, including:

Web-based knowledgebase and other product resources available 24x7.
Issue tracking of defects, patches, tasks, features and enhancements.
News and announcements.

Customized to meet your needs

Each company's needs are different, and Melior understands this. That's why Melior offers custom-tailored support instead of broad, one-size-fits-all programs. And Melior is constantly refactoring the support it offers each XN customer to ensure that what it delivers is what the customer needs.

How it works

For custom support, Melior clients submit a support request to the Melior Support team, which in turn responds with a support proposal, a clear outline of the support to be provided, with an estimate of cost and a timeline for its delivery. Support commences upon client approval, and is billed on a strict time and material basis.

Get started now

Existing customers: go to the Melior Support Center.

Questions? Contact Melior via email at support@melior.com.